How To Handle Negative Feedback.
I bought a new kettlebell for my personal gym this weekend. Since it’s my personal gym, I had some very specific criteria I was looking for. Very different features than my supply of kettlebells in …
How Happy Are Your Customers?
I know TWO very important things about you and your business. I know these things because of the conversations I have recently had with some of you. First, things are very busy in the fitness …
Better Than A Google Review, Part 2
In my last post about I wrote about something more powerful than a Google review, word of mouth advertising from the local community. More specifically we’re talking about building relationships with other people in the …
Better Than The Google Review, Part 1
Everyone knows and understands the power of Google Reviews. They can make or break an organization. The concept of the Google review has been around for a very long time, long before the internet. Another …
The Bright Shiny Object
It was called a “Super Blood Wolf Moon.” The name itself intrigued me and when I checked out the meaning of the name, each word had interesting significance. The skies were clear over Greenville, which …
Do You Have Boots On The Ground?
Dr. Martin Luther King had a tremendous work ethic. His much younger assistants had trouble keeping up with his energy and the relentless pace he demanded of himself in pursuit of his dream. Much of …
Are You Keeping Pace With the Market?
Let me ask you a question. Are you gaining or losing market share? Making enough money to pay the bills and generate some profit is the first step toward success. It’s what business is all …
A HUGE Change in the Fitness Industry
You were likely working with clients and members when this announcement was made. Or maybe you were cleaning the bathrooms, writing a Facebook post, grabbing a quick bite to eat between coaching sessions, squeezing in …
On Opportunity You Can’t Afford to Miss
You’ve probably owned your fitness business for three, four, five years, maybe even longer, and in that time, you have seen a lot of changes in the industry and had your share of victories and …