
Is It Time For A Mini-Goal?
Helping people in real ways is the key to membership satisfaction and retention in a fitness business.

The Worst Thing You Can Do To Your Business
Commoditization is the worst thing you can do to a small business in a competitive market space.

What We Can Learn From The Banking Industry
Good customer service is something you existing customers feel, or not. It all comes down to how they are treated.

How to Measure Daily Progress Toward Your Goals
Don’t overlook the importance of tracking daily progress in business. It’s very easy with this simple plan.

Are You Too Busy For Guest Passes?
Your fitness center needs to be too busy for guest passes.

One Thing That Never Changes – Updated For 2020
Knowing how to keep score in business separated the successful business owner from the unsuccessful owner.

The Skill You Must Master In Business
How are your New Year goals coming along? Too early to ask? If you feel that way, it’s a good sign you are doing great with your new goals and the jury is still out. …

The Small-Step Path To Massive Accomplishments
Just as I put down my mat to start my stretching at the gym yesterday, a guy put a mat right next to mine. This guy was a complete stranger to me, and apparently to …

Don’t Forget Your Members (Updated for 2020)
When new Years Day lands in the middle of the week, when does the new year really start? I don’t mean the actual first day of the month, but when does it really start in …