Tag: Fitness Business

Are You Believable?

One of my VIP clients was talking about her sales conversations yesterday. Her numbers are incredible. When a prospect comes to her gym and talks with her the odds are very near 100% that they

The Truck Stop From Hades

I drive a diesel truck and because I use a fuel discount card, I refuel in the truck lanes. I really enjoy using those lanes, because there is a system and the drivers are very

Think Beach Warning Flags When Hiring A Team

I had a chance to walk on the beach in Florida yesterday. New to me was the beach Warning Flags, which were all purple. Nearby was a sign with a description of all the warning

A Sunrise And Customer Service

I started planning for my visit to Dry Tortugas National Park in December, 6 weeks ago. To put things in perspective, planning a trip like this usually takes about a year’s lead time, as I

Lessons From a Crocodile Sighting

Having grown up near the Canadian border in Upstate New York I had never seen an alligator or a crocodile before. Those creatures were literally over 1,000 miles away. On my travels through southern Florida

What Are You Looking For

I am in the Everglades National Park for a few days of downtime. It’s very quiet and there is no cell phone service – nada. I got up before sunrise to go for a walk

Mystery Shopping Your Business Will Lead To Interesting Discoveries

Even before the internet was a thing I was not much of a shopper. A group of my friends and I used to wait until Christmas eve every year and then all meet at the

A Gift Certificate

Notice all the Black Friday emails you’re getting? Every year it’s more and more. You’re reading an email from my CRM software and they sent out a warning a week ago about scheduling our Black

The New Abnormal

The Club Industry Executive Summit has wrapped up in Chicago. Before I attack the seemingly endless list of things I want to get done, I want to get a quick and bief note out to